Capture the decline
Record the customer, vehicle, recommended service, estimate, advisor, and consent status.
DECLINED SERVICE RECOVERY
Turn declined repairs into recovered revenue.
RevLume helps automotive service departments reconnect with customers, book return visits, and see the revenue their follow-up process actually recovered.
Built for dealership service teams. Production messaging remains off until each program is approved and configured.
Recovery overviewWorkflow ready
$18,640
example revenue recovered this month
42Appointments
31Completed ROs
74%Completion rate
Designed around the service laneConsent-awareTwo-way messagingAppointment trackingRevenue reporting
A CLOSED-LOOP WORKFLOW
Follow up without losing the thread.
Reconnect clearly
Send dealership-identified follow-up messages only through an approved, consented workflow.
Book the return
Organize replies and appointment intent so the team can move the repair forward.
Close the loop
Match the completed repair order, record recovered revenue, and update the dashboard.
BUILT FOR THE RESULT
What gets measured gets recovered.
RevLume is being designed as a multi-dealership platform with separated dealer data, branding, phone numbers, messaging templates, consent records, and reporting.
✓
Recover more approved work
Bring declined recommendations back to the customer at the right time.
✓
Keep every reply organized
Capture two-way conversations and appointment intent in one workflow.
✓
Prove the result
Measure recovered revenue and completed repair orders—not just messages sent.
Dealer-specific program/dealers/your-dealership/consent
Clear disclosure · affirmative choice · dated record · policy version
COMPLIANCE BY DESIGN
Consent should be visible, specific, and auditable.
Each dealership will have a dedicated consent experience tied to its own messaging program. Mobile opt-in information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
PILOT PROGRAM
Build a better follow-up engine for your service drive.
RevLume is currently in prototype development and is not yet approved for live customer messaging.
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